Reported is not verified
Only an official imported order can restart a dealer’s 60-day purchase-recurrency cycle.
INV-MY-89042 · Kedai Maju Jaya
Awaiting official importRM 18,240 · Reported by dealer today
NEW PURCHASE REPORTEDKeep the follow-up open
→The purchase report is visible to the salesperson, but it does not reset recency or resolve the ticket by itself.
OFFICIAL IMPORT VERIFIEDReset the 60-day cycle
Once the verified order enters the official import, update last-order date and restart the 60-day threshold.
Recency policy: verified orders only
Dealer-reported invoices remain in the verification queue until an official import confirms the invoice and dealer match.